Introverts aren’t necessarily better listeners than extraverts.

Introverts aren’t necessarily better listeners than extraverts. Listening is a behavioral skill, not a personality trait.

It takes humility to rethink long-held assumptions. In Dr. Adam Grant’s own words, he has revisited a position he held for many years, one that new evidence now challenges.

This is also why we must keep an open mind and avoid treating past findings as permanently settled truth. Strong practice and strong science both require continual testing, updating, and recalibration.

“This evidence made me think again! In my own research, I’ve found that introverts listen better than extraverts in leadership roles, but four new studies show that this isn’t the case more generally when extraverts interact with friends, family, and colleagues.” — Dr. Adam Grant