From 2004 to 2019, I worked in higher education institutions and spent part of that time as a higher education scholar-practitioner; I revisited my research in 2026 after seeing a dearth of research on the topic I studied during my doctoral work. Though I continue to teach at the college level, this page archives that work.
Publications
Intake Usability Toolkit: A Practical Assessment Guide for Enrollment and Student Success Professionals
Gumroad | Amazon KDP, 2026
Before They Even Apply: The Hidden Usability Crisis Shaping Access in Community Colleges
Amazon KDP, 2026
A Statistical Analysis Examining the Usability of Community College Online Admissions Applications
Doctoral Dissertation, Morgan State University, 2017
Available through ProQuest Dissertations & Theses.
Leveraging Analytics in Community Colleges
EDUCAUSE Review, 2015
Read: EDUCAUSE Review article
Before They Even Apply: Usability of Community College Online Admissions Applications as a Structural Barrier to Access
Community College Journal of Research and Practice
Peer-reviewed article currently under review.
Presentations
Before They Even Log In: The Hidden Usability Crisis Facing First-Year Students
UMGC First Year Experience Faculty Symposium, 2026
Digital Accessibility and Usability in the Online Classroom
Maryland Consortium for Adjunct Faculty Professional Development, 2019
I.T. Is a Fit: The Demand for Women in Information Technology (Keynote)
Northern Virginia Community College Spring Break Tech Expo, 2018
Community College Websites: The Initial Pathway to Academic Success
NCBAA-NE Conference, 2015
Dr. Treca Bourne 