Publications

Dr. Bourne publishes periodically in outlets such as Association for Talent Development (ATD), Chief Learning Officer, and Chief Talent Officer.

She also published the book and toolkit shown below, which are grounded in her doctoral research on the usability of admission systems in community colleges.


Before They Even Apply book cover

A data-backed examination of how complex digital application systems create unintended barriers for prospective students and how institutions can eliminate friction to broaden access.

Format: Paperback | Kindle

Intake Usability Toolkit book cover

A practical, hands-on diagnostic guide designed to help college administrators evaluate, audit, and improve the user experience of their institution’s online application and intake workflows.

Format: Digital PDF | Kindle